Privacy Policy

Introduction

LawnHorizon Irondequoit Landscaping respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

Personal Information

When you request a quote or schedule services, we collect information such as your name, address, phone number, email address, and property details. This information is necessary to provide you with landscaping services and communicate with you about your project.

Automatic Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, and browsing behavior. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect to:

• Provide landscaping services and fulfill service requests
• Communicate with you about your projects and appointments
• Send service reminders and seasonal maintenance recommendations
• Process payments and maintain billing records
• Improve our services and customer experience
• Respond to your questions and provide customer support
• Send promotional materials if you have opted in to receive them

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (such as payment processors)
• Law enforcement or government agencies when required by law
• Professional advisors such as lawyers and accountants

Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide you with services and for legitimate business purposes such as maintaining records, resolving disputes, and complying with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of promotional communications at any time
• Object to certain uses of your information

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences, but disabling cookies may affect certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: